Take control of your debt — start a private chat today.

There are different ways people deal with problem debt. We help you get in touch with a regulated firm who may be able to help — depending on your circumstances.

Get Help Common questions

Important: We are an introducer service. We do not provide regulated debt advice. Free, impartial debt advice is available from MoneyHelper.

Start with a quick message

Amount of debt

Employment status

Where are you based?

Check if I may qualify (WhatsApp)

By continuing, you agree we may contact you by WhatsApp about your enquiry. See our Privacy Policy.

Important: We are an introducer service. We do not provide regulated debt advice. Free, impartial debt advice is available from MoneyHelper.

How it works

Simple steps — no long forms. Start with WhatsApp and we’ll take it from there.

Get started

Tap Get Help and send a quick message on WhatsApp.

We understand your situation

We’ll ask a few basic questions so we can route you correctly.

Speak to a regulated firm

If appropriate, your details may be shared (with consent) so a regulated firm can contact you.

Trusted support

We’re rated Excellent on Trustpilot.

Excellent Trustpilot

Common questions

Straight answers (without guessing). Eligibility depends on your circumstances and will be assessed by the regulated firm.

Is an IVA suitable for me?

An IVA (Individual Voluntary Arrangement) may be an option for some people, depending on factors like total unsecured debt, income, affordability, and circumstances. A regulated firm would need to assess your situation.

Will a debt solution affect my partner?

It depends. Some solutions relate only to the person in debt, but shared finances (joint debts, joint accounts, shared assets) can sometimes be relevant. A regulated firm will explain how any option may affect you and anyone financially connected to you.

Will a debt solution affect my credit rating?

Many debt solutions can impact credit files. The type and level of impact depends on the route taken and your current position. A regulated firm will explain what this may mean in practice for your circumstances.

What fees apply?

Fees (if any) depend on the solution and provider. You’ll receive a clear explanation from the regulated firm before you proceed with anything.

Should I keep paying my creditors?

This depends on your situation. If you’re unsure, you can also access free, impartial guidance from MoneyHelper. A regulated firm can discuss your options with you based on your circumstances.

Get in touch

The fastest way is WhatsApp. If you prefer phone or email, those are available too.

Get Help

0141 473 1485

info@debthelpexperts.co.uk

Legal

Privacy and complaints information is below. Click to expand.

Last Updated: February 2026

Debt Help Experts, trading style of Mecca Finance Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you use our services.

We are registered with the Information Commissioner's Office (ICO) under registration number ZC009621 and comply with UK GDPR and the Data Protection Act 2018.

Partners we share data with: Phoenix Insolvency Practitioners Limited.

Data Sharing Process:

We assess which partner firm may be able to assist based on your circumstances
We share your details with selected partner(s) where you provide consent
The partner firm contacts you to provide regulated debt advice
We may receive commission for introductions where you consent to your data being shared for referral purposes

Contact: info@debthelpexperts.co.uk

If you are unhappy with how we handle your personal data, you can contact us first. You can also lodge a complaint with the ICO: ico.org.uk.

Complaints Handling Procedure

Step-by-step complaints procedure

If you’re not completely happy with our service we’d like to hear about it so we can do something to put it right. We do everything we can to make sure our customers get the best products and service possible. However, sometimes we may not get things right the first time. When that happens we want you to tell us what went wrong so we can put matters right.

How and where to complain

By Telephone: call us on 0141 473 1485 during our office hours and ask for the Customer Complaints Department.
By Email: info@debthelpexperts.co.uk

How long will it take?

We aim to resolve your complaint straightaway but if we can’t, then we will write to you within three business days to tell you: why we have not resolved your complaint, who is dealing with your complaint, and when we will contact you again.

If we cannot reach an agreement with you within eight weeks, we will send a letter explaining the delay and/or our final decision.